Soulful Ramblings

At a restaurant after meal Amy: Is there anything on my face? Momo: Disappointment. ----------------------------------- Subs: Money is not enough. Coming here and torturing people is like his cocaine. He gets high on that. ----------------------------------- Viky: He has built a career on the misfortune of others. ----------------------------------- Amy: Your sanitizer needs a sanitizer. ----------------------------------- Amy: Those guys can’t handle girls screaming at them. Unless they are in bed. That will give them a major ego boost. ----------------------------------- Amy: It’s not good to be too good. ----------------------------------- Amy: Self-deprecating humour is always appreciated. ----------------------------------- Viky: A writer’s best friend is not a dog, but a dictionary. ----------------------------------- Amy: Hey, listen to this. Be who you were before all that stuff happened that dimmed your shine. Viky: I think I’l...

I am a February born. 14 Feb. Which makes me an Aquarian Meat eating and binge drinking Mangalorean who was born and raised in Bombay On weekdays, I brush my teeth after having breakfast I dislike the concept of skin lightening creams Favourite colour: Black Favourite ice cream flavour: Butterscotch Favourite poison: Whisky with water Favourite food: Maggi Favourite fragrance: Gucci Guilty Favourite song: Hey there Delilah by Plain White Ts Favourite vacation spot: Goa Dressy or Casual: Somewhere in the middle I never litter and I hate it when people do Non-smoker who encourages her friends to stub the butt Dog person. Not a fan of cats Mosquito Magnet I have more family than friends You can be yourself with me or anyone you want. I won't judge unless you are a mean person I have 5 tattoos LGBTQ+ supporter I have an overactive sense of smell and have a sneezing fit if something around me smells too strong The moment I see dust on a surface, I have to clean...

This was a poem dedicated to me by Naresh , my colleague. There it was - An empty cup of steaming foam Today I’ll tell you what I have had enough It’s something that has made me assume I’m tough In mysterious ways it has worked on my nerves As a hot beverage that’s poured in a cup of curves At times, it’s nothing less than boiling wine For the taste and texture are just fine Too late to regret as it’s gone in my DNA….or deeper I’ve found that I’m no longer a great sleeper Now watch it well, if you ask me what it was called I’ll spill it on your head and make you bald I was never too close to mention about the damned drink It’s a coffee, made to lift you and not sink This is my first poem and is dedicated to an ardent coffee lover who was a coffee bean herself in her past life. It’s none other than Am Ma’m.

A poem Vivek made for me. Before you begin reading, you must know that my colleague and dear friend Vivek pronounces soft Ts as hard Ts. Oh Amruta, oh Amruta Why don’t u go to Calcutta? And eat Paneer Mutta Alongside your favourite kutta Even if your dil is tutta

My colleague Vivek and I composed this poem together for our CTO’s birthday. When our air conditioner caught fire one day Ankit Sir came running to our bay As we ran helter skelter in fear He bravely put it out with the extinguisher Ankit Sir stands tall by accomplishing great deeds While always fulfilling his organization’s needs Humble, often carrying a gentle smile He’s a mentor to all, young and senile Virus, Trojans and Scammers beware! Because he can even trounce ‘Ransomware’ Stop wondering why our servers are never down It’s because Ankit sir is always in town

Amplified customer satisfaction is the key to increasing the number of returning customers. In addition to offering exceptional products and services, it is very important to lay emphasis on the importance of good customer service. When customers are acknowledged and kept happy, it leads to increased word of mouth publicity. With good customer service, companies can retain their existing customers as well as attract new ones. For the greater good of the business, it is very necessary to ensure that customer service team is efficient. Since the customer service agents are the face of the company to the customers, there can be no room for errors. Certain mistakes committed by the support team that may seem innocuous initially might actually become a reason for a loss of customers. It is highly likely that a disgruntled customer will vent his frustrations online or within his peers. One often comes across negative reviews about a company or a product when its customer care does not...

Regardless of the industry, product or services, customer satisfaction is one of the key factors that influence the success of a business in the long run. Not only does it eventually lead to a steady and loyal customer base, but also attracts new customers through word of mouth. But how do we get there? To find out if your customers are happy with your offerings, it is crucial to gather their honest feedback. Customer feedback can help businesses identify shortcomings and work towards eliminating them. Here are some ways to elicit honest feedback from your customers: Trigger feedback forms Very few customers volunteer to give their feedback after purchasing a product or service. One good way to encourage feedback post purchases is to set up triggered feedback forms. This can also be helpful in gaining customer appreciation, as the customers will realize that the business takes their opinions into account. Have a wide array of feedback channels Different people prefer dif...